At Suwakirana, we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect information when you use our website and services.
By using Suwakirana.com, you agree to the practices described in this Privacy Policy.
Suwakirana is a digital platform that helps users search, compare, contact, and book services from professionals such as counsellors, psychologists, psychotherapists, Ayurveda doctors, astrologers, healers, beauticians, coaches, trainers, and wellness providers.
This Privacy Policy applies to:
We may collect the following types of information:
When you register, contact us, make a booking, or submit a form, we may collect:
If you register as a practitioner or organization, we may collect:
When users search or book services, we may collect:
We may automatically collect:
If online payments are enabled, payment processing may be handled by a third-party payment provider. We may receive limited transaction details such as:
We do not intend to store full card or banking details on our own servers unless explicitly supported and secured by a compliant payment system.
We use collected information to:
Suwakirana may allow users to enter concerns, symptoms, goals, or personal difficulties in order to receive service suggestions. Examples may include emotional stress, marriage concerns, addiction issues, health-related concerns, or spiritual questions.
This information may be used only to:
Users should avoid submitting highly sensitive personal information unless necessary for a booking or direct consultation process.
Suwakirana is a platform for connecting users and practitioners. Information entered into search tools or forms does not constitute a diagnosis, treatment, or emergency response service.
We do not sell users’ personal information to third parties. We may share information only in the following situations:
When a user books, contacts, or submits an inquiry to a practitioner, relevant information may be shared with that practitioner so they can respond or deliver the service.
We may use trusted third-party providers for:
These providers may access information only as needed to provide their services.
We may disclose information if required to:
If Suwakirana is involved in a merger, acquisition, restructuring, or sale of assets, user information may be transferred as part of that process.
Practitioner profiles may contain public-facing information such as:
By creating a public listing on Suwakirana, practitioners agree that this information may be visible to website visitors and search engines, unless otherwise restricted by the platform.
Suwakirana may use cookies and similar technologies to:
Users can control cookies through browser settings, but disabling cookies may affect website functionality.
We retain personal information only for as long as necessary to:
We may keep certain records for administrative, security, or legal reasons even after an account is closed.
We take reasonable technical and organizational measures to protect personal information from unauthorized access, misuse, alteration, loss, or disclosure. However, no website or digital platform can guarantee absolute security. Users should also protect their login credentials and personal devices.
Depending on applicable law, users may have the right to:
To make such requests, users may contact us using the contact details provided below.
Suwakirana is not intended for unsupervised use by young children. If child-related services are offered, personal information relating to children should only be submitted by a parent, guardian, or authorized adult where appropriate. If we become aware that personal data of a child has been collected improperly, we may remove it.
Our website may contain links to third-party websites, social media pages, maps, payment gateways, WhatsApp, or external service providers. We are not responsible for the privacy practices of those third parties. Users should review their privacy policies separately.
If users submit reviews, messages, listings, Q&A content, or other material through Suwakirana:
Users should avoid posting confidential medical, psychological, or highly sensitive personal information in public review or comment areas.
Although Suwakirana is primarily focused on Sri Lanka, users from other locations may access the website. By using the platform, users understand that their information may be processed and stored in locations where the website or its service providers operate.
We may update this Privacy Policy from time to time to reflect changes in website features, legal requirements, payment systems, practitioner services, or platform improvements. The updated version will be posted on this page with a revised effective date.
If you have questions, requests, or concerns about this Privacy Policy, you may contact us at:
Suwakirana is a platform that connects users with independent practitioners and service providers. Except where explicitly stated, services offered through practitioner listings are provided by those independent professionals, not directly by Suwakirana. Users are encouraged to review practitioner qualifications, experience, and suitability before making bookings or sharing sensitive information.